A Don’t-miss episode with an exclusive interview with FBI hostage negotiator, Chriss Voss. Discussing how to negotiate like life depends on it. Author of “Never Split the Difference” and business negotiation expert, this Chriss Voss interview has exclusive insights on the founding of his leading interview style and negotiation methods.
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00:00 Introduction and Background
01:58 Documentary and Origin Story
02:49 Getting Involved in Law Enforcement
03:45 Mentors and Learning from Others
05:26 Specializing in Hostage Negotiation
08:21 Developing the Black Swan Method
12:18 Practicing and Applying the Skills
18:41 Effectiveness of the Black Swan Method
22:37 Timing and Decision Fatigue
26:11 Negotiating in the Cybersecurity Space
27:58 Building Rapport with Adversaries
29:40 The Illusion of Control
32:51 Tactical Empathy Espionage
37:11 Black Swans and Tactical Empathy
40:05 Concealed Motivations and Undisclosed Needs
43:00 The Evolution of the Black Swan Method
46:00 Proof of Life in Negotiations
48:38 Dealing with Irrational and Aggressive Behavior
51:44 Negotiating Price with Decreasing Incremental Change
54:55 The Edge Newsletter and Black Swan Ltd 🔥Special Offer to Subscribers! 🔥
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