The Story Behind Never Split the Difference, Part 1

Season 4 · Episode 42 · April 20, 2024

Chris Voss, founder of the Black Swan Group, joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book on Negotiation. The most decorated FBI hostage negotiator in history, Chris Voss teaches his model Harvard Law, Georgetown University and others...

Chris Voss, founder of the Black Swan Group,  joins us to share the story behind Never Split The Difference, the #1 Wall Street Journal best selling book on Negotiation. 

The most decorated FBI hostage negotiator in history, Chris Voss teaches his model Harvard Law, Georgetown University and others. 

Key Takeaways 

  • how never split the difference started,
  • Optimal Timing for Negotiations
  • The Neuroscience Behind Tactical Empathy
  • best ways to collaborate in negotiations,
  • ways to negotiate like your life depended on it,
  • best ways to collaborate in negotiations,
  • how to practice Never Split the Difference,
  • benefits of using active listening and importance of body language in communications,
  • and other top techniques in Never Split the Difference,

Chapters

  • 00:00 Introduction to Chris Voss and the Black Swan Method
  • 03:34 Chris Voss's Background and the Documentary
  • 04:04 Chris Voss's Journey into Law Enforcement
  • 06:26 Mentors and Becoming a Hostage Negotiator
  • 09:22 The Foundation of the Black Swan Method
  • 14:14 Developing Tactical Empathy on a Suicide Hotline
  • 21:36 Practicing and Applying the Black Swan Method
  • 24:30 Optimal Timing for Negotiations
  • 28:22 Tactical Empathy with Adversaries
  • 32:40 Defining Tactical Empathy
  • 34:41 The Future of Tactical Empathy and Neuroscience

To grab your copy of Never Split The Difference you can buy it here (not an affiliate link). https://a.co/d/229P5UV

To find more of Chris Voss and The Black Swan Group: https://www.blackswanltd.com/

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Chapters

  • 0:00 Introduction to Chris Voss and the Black Swan Method
  • 5:33 Chris Voss's Background and the Documentary
  • 5:59 Chris Voss's Journey into Law Enforcement
  • 8:19 Mentors and Becoming a Hostage Negotiator
  • 11:21 The Foundation of the Black Swan Method
  • 16:13 Developing Tactical Empathy on a Suicide Hotline
  • 23:35 Practicing and Applying the Black Swan Method
  • 26:29 Optimal Timing for Negotiations
  • 31:18 Tactical Empathy with Adversaries
  • 34:56 Defining Tactical Empathy
  • 37:37 The Future of Tactical Empathy and Neuroscience